First Lotto Canada

Privacy Policy & Data Protection Commitment

First Lotto Canada maintains strict privacy standards for all user information collected through our lottery information platform. This policy outlines our practices regarding data collection, usage, storage, and protection for Canadian residents accessing gaming information resources.

Data Encryption
User Control
Compliance

Information Protection Framework

This Privacy Policy governs the collection and processing of personal information by First Lotto Canada Inc. Our practices comply with Canadian privacy legislation including PIPEDA and provincial regulations applicable to information services.

1

Data Collection Practices

We collect limited personal information necessary for platform functionality and user experience enhancement. This includes:

  • Account registration details (name, email address)
  • Platform usage patterns and preferences
  • Communication records from support inquiries
  • Technical information (device type, browser data)
  • Age verification data for regulatory compliance

Collection occurs exclusively through voluntary user submissions or automated technical processes essential for service delivery.

2

Purpose & Usage Framework

Collected information serves specific, legitimate purposes including:

  • Platform account management and authentication
  • Personalized lottery information delivery
  • Service improvement and feature development
  • Regulatory compliance and age verification
  • User support and communication facilitation

We never sell personal data to third parties. Information sharing occurs only with service providers under strict confidentiality agreements or as required by Canadian law.

3

Storage & Protection Standards

User information receives comprehensive protection through:

  • Encrypted database storage in Canadian facilities
  • Regular security audits and vulnerability assessments
  • Access control protocols limiting internal data exposure
  • Secure data transmission using TLS encryption
  • Retention policies aligned with Canadian regulations

Data storage duration varies by purpose, with inactive account data automatically archived after 24 months of inactivity, following notification procedures.

4

Data Deletion Rights

Users maintain comprehensive control over their personal information, including:

  • Right to access collected personal data
  • Ability to request information correction
  • Option to withdraw consent for data processing
  • Right to request complete data deletion
  • Process for lodging privacy complaints

Deletion requests undergo verification to prevent unauthorized data removal, with processing completed within 30 calendar days of confirmed identity validation.

5

Contact & Compliance Procedures

For privacy inquiries or data management requests:

  • Primary contact: support@firstlottocanada.com
  • Subject line: "Privacy Request - [Your Name]"
  • Required verification: Account email and full name
  • Response timeframe: Within 10 business days
  • Escalation path: Privacy Officer review available

Our Privacy Officer oversees all data protection matters, ensuring compliance with evolving Canadian privacy legislation and industry best practices.

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